The following are just some of the letters we have received from our clients or their family members through the years. It speaks of the kind of caregivers we have on staff and the kind of service we provide.
Thanks so much for the wonderful care for our mother Beverly Mednick, over the past seven years. You were wonderful.
Steve & Rita Mednick
Dear Serj & Marissa,
Thank you for all you did for my mother and my family. Although this was a difficult case, you persevered in finding care for her in her weakest moments. We appreciate your work and concern on behalf of my mother and my family. May the Lord richly bless you.
July 21, 2017
Thanks for your excellent care!
Everyone of your workers was terrific!
Dr. William "Bill" Courter
Dear Lake Forest HC,
Thank you for all your help and professional services. We truly appreciated all that the Lake Forest caregivers did for my Dad -- they were all both professional and truly caring. He seemed very content this last year.
With best regards,
To Whom It May Concern;
After years of using Lake Forest Home Care, I would like to recommend their services. Lake Forest Home Care is my go to agency when I need caregivers for The Regency residents. There was even a time when we used their services to augment facility personnel.
Among some of the reasons why I recommend their services are:
- Feedbacks from resident clients and facility caregivers indicate that personnel of Lake Forest Home Care know what they do compared to others. They are well trained and competent;
- In rare cases where there are issues regarding caregivers, all I need to do is discuss it with admin staff and they take care of the issue immediately;
- In time of emergencies, they step up and provide services within hours of notification;
- They also check the progress of assigned staff regularly;
- Last but not least is they are on call on a 24 / 7 basis for emergencies.
Health Services Director
The Regency (Vintage Senior Living)
I just cannot thank you enough for the wonderful care Aileen and Prima provided for my mother. I have recommended you to people at The Regency and especially at Saddleback Hospice service since both deal constantly with families in need of expert hospice trained caregivers.
The efficiency with which your agency runs is only matched by the caring, compassionate and tender care rendered by your caregivers.
Again, many, many thanks.
Thank you for your wonderful service and very good caregivers, Theresa and Sari.
Dear Lake Forest Home Care,
Thank you for the care you gave my mom for seven years. Most of your caregivers were like "mothers" to my mom, providing her with love and gentle kindness from the first day they worked with her.
Grace, Marly and Daisy grew into daughters who anticipated her every need and want. We certainly could not have asked for more.
Sandy Lakin & family
I want to thank you for your wonderful caregivers who help my mom Bernice. Mary and Anne have already made a difference for mom after barely two weeks.
Mary is exceptional. She has engaged with Mom and the connection is so good for her. Mary has gotten Mom to agree to eat more, go for walks in the garden and go to the living room in The Regency. Mom seems much more comfortable. Anne is very good with Mom as well. Such an improvement over our previous caregivers.
Thank you all so much.
Hi Maria, Just to let you know Christine Hapner is an outstanding caregiver ~ she has compassion and love and a caring heart. Thanks for your continued help with care needs.
Marilou, We are quite impressed with the caregivers that you have sent to us.
Richard Bissell , Laguna Woods
"Thanks to you for the wonderful service your agency provided for my mother. Thanks also for attending her service. Lake Forest Home Care will be my agency of choice when referring patients in the future."
Dr. Jerome Pierce,
April 21, 2012
"Dear Lorna, Thank you for being such a wonderful caregiver. It was a pleasure to be with you.
You took great care of Karl. It is a pleasure to remember those who have touched out lives with joy."
Gaby & Karl Sieffert
"My health is not what I ever expected it to be. Being in the hospital is always quite upsetting and I was quite ill. I had fallen down and needed a caregiver. I was fortunate to get them from Lake Forest Home Care. Their caregivers watched my every move and tended me every moment. They provided the kind of help that made me unafraid. They rubbed my back and tucked me in. They made me feel like a queen. They alone made me recover almost back to normal with their love and care."
"I have had the services of Suzette for two weeks and wish to express my satisfaction and pleasure for her services."
"She has looked for things to do and been very helpful and comforting, competent, and diligent in her duties and caregiving. Her personality is sweet, helpful and comforting. I will ask for her again, if I need the service she renders. Oh, she is also a very good driver!"
"Where and how do I begin to thank you for the extra special care you gave Charlie these past five months. From the very beginning, you were there for him for his every need. It was not only what you did but how you did it -- thoroughly and lovingly.
"When I needed to be with my own family, I was totally at ease knowing Charlie was in your competent care. He trusted you implicitly too. He enjoyed your questions and conversation and your pleasant and upbeat disposition. You were sensitive and so thoughtful, always making him as comfortable as possible.
"Thank you also for keeping your calm during his many crisis situations: rapid breathing, insulin overdose, fluid retention, and more. You were strong and supportive every time. The long torturous days in the hospital were easier because of your attentiveness and mere presence.
"Thank you your other skills/talents too - trouble shooting various problems, being flexible, foregoing your days off, your many kindness to me, your ready smile, just to name a few.
"We are so blessed to have had you as Charlie's caregiver!
Thank you from Charlie, me and all our family. You are a part of our ever growing extended family."
"Thank you for the great care that you took of my beloved mother."
Jenny Bradshaw (2008)
For Nancy Liao
"Thank you for your immediate response and sending us your best. She was truly wonderful. We could not have gone through this most difficult time without her. She took the time to know Richard and us. She is truly special and began to feel like family."
Thank you again,
Christine Dixon (01/14/08)
For Richard Skwarek
"Thank you for giving my husband very good care before he died. Your caregivers were professional and kind."
"You and your wonderful and caring staff have been angels at our time of need. We will never forget you and all the kindness and professionalism."
Love, Ann and the Morrow family
"My caregiver is doing a wonderful job. She uses her nursing skills, is most attentive and I want you to know how much I appreciate her. She takes me to my doctor's appointments and stays daily. She is great. Thank you."
"Our caregiver was carefully selected to assist our family with a combination of thoughtful caregiving activities at a difficult time. I, along with my brother Mike and his wife Debbie (a nurse), have worked with a wide range of aids supporting our mothers complex needs for several years. We were confronted with a combination of pulmonary, heart and dementia issues, all compounded by a broken hip. This was no small task and a good deal of fast learning was required.
"Our caregiver arrived on the scene in three very complex healthcare environments where she represented our family at Saddleback Hospital, Villa Valencia Skilled Nursing Center and Aegis of Laguna Niguel Assisted Living.
"In every case, she was a thoughtful gentle leader and protector of our mother, while respecting the professionals surrounding her. The caregivers patience and excellent manner of communicating with these various organizations and in the end, with hospice, was a model for anyone to respect. At every turn in the road, over several weeks, she was present with the ability to read Mom's thoughts and feelings and pain until her last breath. It was amazing for all of us to witness as a family.
"She was also sensitive to individual family members as they arrived from distant cities, making sure they were comfortable while all the time emanating a positive, caring disposition to everyone, no matter the stress level. The greatest compliment of all is when our Mom would turn to her continuously, to check signals and smile, knowing everything was going to be all right in her caregiver's hands.
"If there is ever a need to speak further about our caregiver's skills, please don't hesitate to contact myself or my brothers Michael and Craig. I would be happy to offer their contact information."
Tom Rusert (For Marie Rusert)